Skip to content


Your cart is empty

Crest Finder


Shipping Policy

Shipping Policy at Wildsmith Jewellery

At Wildsmith Jewellery, we are dedicated to providing a seamless and efficient shipping experience for our customers. Here are some important details about our shipping policy:

1. Processing Time:
Once your order is placed, we strive to process and prepare it for shipping within 1-3 business days. However, please note that during peak seasons or promotional events, processing times may be slightly extended. Rest assured, we make every effort to expedite this process and get your order on its way to you as quickly as possible.

2. Shipping Methods and Cost:
We offer a range of shipping methods to suit your needs. You can select from standard shipping, expedited shipping, or international shipping options during the checkout process. The cost of shipping will vary depending on your location and the shipping method you choose. Details of the shipping costs associated with each method will be provided at the time of checkout, allowing you to make an informed decision based on your preferences and timeframe.

3. Delivery Time:
The delivery time for your order will depend on the shipping method you have chosen and your location. Once your order has been shipped, you will receive a confirmation email containing a tracking number, enabling you to monitor the progress of your package as it makes its way to you. Please note that delivery times may be affected by factors beyond our control, such as customs processing or inclement weather.

4. International Shipping:
Wildsmith Jewellery proudly offers international shipping to many destinations around the world. International shipping costs and delivery times will vary based on the destination and selected shipping method. Please be aware that customs duties, taxes, and fees may be applicable upon arrival in the destination country, and it is the customer's responsibility to cover these charges. We recommend contacting your local customs office for more information on any applicable fees before placing your order.

5. Shipping Restrictions:
While we strive to make our products available to customers worldwide, there are certain restrictions that may apply to specific locations due to legal or logistical reasons. If you are unsure whether we can ship to your location, please feel free to contact our customer service team, who will be happy to assist you and provide further information.

6. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your package. You can use this tracking number to check the status of your delivery and estimate the date of arrival. Should you encounter any issues with tracking your order, our customer service team is available to help provide assistance and address any concerns you may have.

7. Shipping Updates:
We understand the importance of staying informed about the status of your shipment. To keep you updated, we will send email notifications at key stages of the shipping process, including when your order has been processed, when it has been shipped, and when it is out for delivery. This way, you can stay informed and anticipate the arrival of your much-anticipated package.

8. Packaging:
We take great care to ensure that your jewellery arrives safely and beautifully presented. Each piece is meticulously packaged to prevent damage during transit, and our packaging is designed to reflect the exceptional quality and craftsmanship of our jewellery. From the moment your order is packed to the moment it arrives at your doorstep, we strive to maintain the integrity and allure of your Wildsmith Jewellery purchase.

We hope that this shipping policy provides clarity and reassurance regarding the shipping process at Wildsmith Jewellery. Please feel free to reach out to our customer service team with any additional questions or concerns regarding shipping, and we will be more than happy to assist you. Thank you for choosing Wildsmith Jewellery for your exquisite jewellery needs.
Purchase options
Select a purchase option to pre order this product
Countdown header
Countdown message